The Municipality of Casselman is firmly committed to maintaining a high level of transparency in all its activities and decisions. We believe that transparency is essential to building and maintaining the trust of our residents. With this in mind, we strive to provide clear and accessible information about our policies, initiatives and decision-making processes. We are determined to foster open and honest communication with the community, making available regular reports, relevant data and opportunities for public participation. Transparency is at the heart of our commitment to responsible governance, enabling citizens to be fully informed and involved in the affairs of their municipality.
Integrity Commissioner
Any person having reasonable and probable grounds to believe that a member of the Council of the Municipality of Casselman has violated the Code of Conduct for Council Members may file a complaint with the Integrity Commissioner, in accordance with the Protocol for Complaints to the Integrity Commissioner.
Role
Advisory role
The Integrity Commissioner provides confidential verbal and written advice to the Mayor, Councillors and members of local councils regarding their own status under the Code of Conduct for Council Members and Local Councils, and other by-laws, policies and procedures legislating ethical behaviour, including general advice regarding the Municipal Conflict of Interest Act. The Integrity Commissioner also provides opinions and reports to council and local boards on ethics and integrity issues.
Investigative role
Complaints about violations of the Code of Conduct are made to the Integrity Commissioner according to the complaint protocol approved by the Board. If the Integrity Commissioner finds a contravention, he may recommend the imposition of various sanctions by the Board. The sanctions available range from a suspension of remuneration to a reprimand or apology.
Educational role
The Integrity Commissioner is responsible for providing educational programs for local board members.
For more information or to file a complaint, please contact the Clerk's Department.
How do I file a complaint?
- Download and complete the Formal Complaint Form available through the Forms Register or obtain it from the Administration Office.
- Place the completed form in a sealed envelope.
- Enclose a $300 non-refundable cheque with your complaint.
Send your complaint to the Town Hall or by mail to the following address
Municipality of Casselman
Town Clerk's Office
751 St-Jean, K0A 1M0 Casselman, ON
Ombudsman
The Ombudsman is an independent citizen's advocate, responsible for investigating complaints from the public about provincial government services. His role is to ensure that public services are fair, transparent and accountable to Casselman residents.
Role
His investigative powers are defined in the Ombudsman Act: he has the power to investigate complaints from the public, and his findings are presented annually and made public. The Ombudsman is also empowered to investigate administrative actions and decisions, such as closed municipal meetings.