Many documents held by public institutions can be accessed without submitting a request under the Freedom of Information and Protection of Privacy Act or the Municipal Freedom of Information and Protection of Privacy Act. Contact the Freedom of Information and Protection of Privacy Coordinator of the institution holding the records to find out if you need to make a formal request.
If you wish to file an information access request, complete, sign and date the Information Access Request Form and mail it or present it in person at City Hall, along with the $5 initial application fee.
| Service | Cost |
|---|---|
| Initial request | $5.00 to be paid when the application is submitted |
| Document search | $7.50 per 15 minutes per person |
| Preparing documents for disclosure | $7.50 per 15 minutes per person |
| Create a computer program or other document preparation method from machine-readable documents | $15.00 per 15 minutes of dedicated time per person |
| Other costs incurred in responding to an access request | Actual costs |
| Documents on CD-ROM | $10 each |
| Photocopies and computer printouts | $0.20 per page |
An estimate will be given to the applicant if the anticipated fee exceeds $25. If fees exceed $100, a 50% deposit may be required.
The applicant may appeal the clerk's decision to the Information and Privacy Commissioner within 30 days of notification of the decision. The appeal fee is $25 for a general request, $10 for a request for personal information and $10 for a request to correct personal information.